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Customer Relationship Management System

Business

Advantages of a Customer Relationship Management System for a Small Business

August 20, 2017

Advantages of a Customer Relationship Management System for a Small Business

Any business owner would agree that the relationship between employees. Customers is a crucial factor in the growth of a small business. Another term for this is customer relationship management (CRM). This refers to the practices, strategies and technologies small businesses use. To collect and manage customer data for a better customer experience. When used, CRM can aid in customer retention and increase sales.

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